Delivery Policy

FREE UK MAINLAND DELIVERIES

Once your mats are ready, we will dispatch them using one of our handpicked professional courier services. For all UK Mainland online purchases this is absolutely FREE. For orders not placed online delivery details/costs will be included in your quotation. For multiple and all other deliveries including timed, please contact our sales team.

OVERSEAS

For all deliveries not to the UK, please contact our sales team for a quote and despatch times.

TRACKING YOUR DELIVERY

For orders of up to 20,000 mats you will receive a tracking email from DPD once your order is despatched. For any orders over 20,000 we cannot provide a tracking number. If you have an issue with your delivery please contact our sales team.

TURNAROUND TIMES

For all orders up to 5000 placed and paid for by 2pm on a Monday (and with delivery to Mainland UK), delivery will be the Friday of that week. This is subject to change during bank holidays. Delivery schedules can be discussed with our sales team for any orders over 5000 at the time of placing your order.

PLEASE NOTE

Whilst every care has been taken choosing our delivery partners, we cannot be responsible for delays, damaged goods or missed deliveries, however, we will do our up most to help rectify the issue. Should this be the case, please contact our sales team on 01536 312 500 or [email protected]

© 2024 Mosaic Board Printers Ltd.